Booking the group flight ensures your teen travels with BBYO staff from the moment they depart the U.S. until they return. Traveland manages all airline arrangements, including rebooking if a flight is delayed or canceled. Teens also arrive and depart as a coordinated group, simplifying supervision and program logistics.

Yes. If you prefer a different itinerary, please request a flight deviation during your flight registration.

Please note that BBYO does not supervise flights outside of the designated group flight. If your teen travels on an alternate itinerary, they will be traveling independently and not as part of the supervised group.

Traveland is not responsible for flights booked independently and will not be able to assist. For any questions or issues with independently booked flights, you will need to contact the airline directly.

Group airfares come from a separate airline system with different rules, availability, and protection. Traveland reserves seats well in advance to guarantee space for the entire group and manage the group contract. Individual tickets you see online are priced differently and do not include the same group benefits.

BBYO and Traveland evaluate several factors:
• Safety and reliability of the airline
• Group seating availability
• Flight Timing
• Program start and end times
• Total cost and baggage allowances
The goal is to ensure smooth, safe group travel for all teens.

You can find flight itinerary details in the registration form. The final confirmations will be provided to families once Traveland has finalized and confirmed all arrangements about 30 days prior to departure.

No. Traveland is not able to purchase flights with miles, points, or airline credits.

This ensures:
• All teens travel on coordinated itineraries
• BBYO staff can supervise the group
• Traveland can support rebooking, delays, or emergencies
• Accurate traveler information and passport details
• Compliance with group contract rules

For international departures, teens must arrive 5–6 hours in advance to allow for group check-in and BBYO staffing procedures.

• Traveland: flight, ticket, baggage, or airline questions
• BBYO: staffing, supervision, or ground logistics

BBYO@traveland.net  or call us at 1-800-246-0563

BBYOsummer@bbyo.org

202-537-8091

The registration fee for flights is $250. If you book your teen’s flights through Traveland, BBYO will apply a $250 discount to your teen’s program registration balance.

The $250 registration fee is due at the time of registration. This fee allows Traveland to reserve a seat on the group flight for your teen. Please note that this does not confirm the ticket—final payment is still required, and the seat will only be fully secured once final payment has been submitted.

The registration fee is refundable up until January 31, 2026. After this date, it becomes nonrefundable.

You can find the registration deadline for your group noted on the flight registration link. If you are not sure, please contact us at BBYO@traveland.net.

We will not be able to offer your teen a seat on the group reservation. However, depending on how far along we are in the process, you may still be able to register for flights separately. If seats on the same flight itinerary are still available, Traveland can provide a quote for an individual ticket on that itinerary. At this stage, the $250 registration fee will not be charged upfront and will instead be collected together with the airfare once our team contacts you.

Final payment depends on the specific group and flight itinerary your teen is traveling with, as costs can vary by program. To confirm your exact final payment amount, please check your registration link or contact us at BBYO@traveland.net if you are unsure.

Payment deadlines will be communicated directly to families based on airline and program requirements. Generally, final payment is due 60 days prior to travel.

If you pay only the $250 flight registration fee when you sign up, you will receive an email from the Traveland team approximately 14 days before the final payment due date. This email will include a link for submitting your final payment by credit card. Reminder emails will also be sent during this period to ensure your payment is submitted on time.

No. Final payment becomes nonrefundable after the final payment deadline.

If the final payment deadline is missed, Traveland will not be able to confirm your teen on the group flight. The $250 deposit is nonrefundable at this stage. Traveland can check if individual space is still available on the same flight itinerary; however, the fare will be based on current availability and pricing at the time of ticketing. A $50 late fee will apply to these bookings.

Email us at BBYO@traveland.net. Refunds depend on the airline’s fare rules, as well as timing of the cancellation. Most group fares are nonrefundable.

No. Traveland can only support flights that we issue. For independently booked flights, families are responsible for working directly with the airline for all questions, changes, delays, and problems.

Seat-type requests (aisle/window) can be made at check-in. Traveland cannot pre-assign seats on group tickets.

No. Individual tickets purchased outside of Traveland cannot be linked to the group reservation.

Seat requests must be made at airport check-in. Traveland and BBYO cannot guarantee these requests, as seat assignments for group tickets are controlled by the airline.

Seat-type requests (aisle/window) can be made at check-in. Traveland cannot pre-assign seats on group tickets.

Most airlines do not allow upgrades on group tickets. However, Traveland is happy to check availability on your behalf. Please include your upgrade request in the Special Service Request section of your registration form or email us at BBYO@traveland.net.

Each airline has different rules for unaccompanied minors. Families must check the airline’s policies directly.
BBYO will only provide staff supervision for unaccompanied minors when it is required by the airline. Last-minute requests cannot be guaranteed.

Please note that additional airline unaccompanied minor fees may apply.

BBYO will provide a placeholder name for booking and will share the final pick-up/drop-off staff information no later than two weeks before departure.

Yes. Traveland can assist with arranging unaccompanied minor services when required by the airline. There is a $125 Traveland service fee, in addition to the airline’s unaccompanied minor service fee, which varies by carrier.

• International flights (Europe, Asia, Israel): 1 checked bag under 50 lbs is included.
• North America & Costa Rica: No checked bags are included; fees are paid at the airport.

This is possible only if your domestic and international flights are issued on the same ticket.
If the flights are on separate tickets, Traveland strongly discourages attempting to check bags through, as this is rarely permitted and often results in delayed or lost luggage. You may ask the agent at check-in, but it is not guaranteed.

Most do not. Baggage fees vary by airline and are collected at the airport or during check-in.

Group tickets must be checked in at the airport. Airlines generally disable online check-in for group reservations.

Group confirmation codes apply to the entire group, not to individual travelers. It is common to see unexpected names or information. Traveland recommends not linking group tickets to airline apps until all travel is completed.

For security and privacy reasons, confirmation numbers cannot be shared. These codes are linked to the full group reservation.

Yes. There is a place on the Traveland flight form to enter this information. These programs only apply at U.S. airports.

Yes. You can submit a frequent flyer number in the registration system.

Often yes, but not always. Mileage accrual depends on the airline’s policy for group fares.

Please contact us at BBYO@traveland.net.

Contact Traveland immediately for any flight-related corrections (passport name, birthday, etc.) at BBYO@traveland.net. Please note that additional fees may apply.

If a domestic flight is requested during registration and the airline allows us to combine the ticket with the international group flight, Traveland will issue one combined ticket without charging any additional ticketing fees.

Domestic tickets separate from the international itinerary are subject to a $50 non-refundable booking fee, if your request is fulfilled. This fee, along with airfare, will be collected by Traveland. Domestic flight tickets must be paid for at the time of booking.

Domestic flight requests can be submitted directly in the flight registration form. Families must provide specific details, including the desired airport. Traveland can only quote a domestic itinerary when all required information is provided.

A Traveland team member will contact you within 5–7 business days with an itinerary and price quote. Domestic tickets are issued as individual tickets, and payment is due at the time of ticketing.

Email us at BBYO@traveland.net with your teen’s name, specific travel dates, and departure/arrival airports so our team can assist you.

Yes. Traveland works closely with BBYO and must follow BBYO’s official arrival and departure policies.

“[INSERT BBYO ARRIVAL/DEPARTURE POLICY HERE]”

Airline rules apply. Most domestic tickets are non-refundable but may offer a credit.

No. Traveland can only assist with flights booked through Traveland. For self-booked flights, please contact the airline directly.

Contact Traveland immediately. Some corrections are free; others may require a fee or ticket reissue.

Only if the same airline permits it. Traveland cannot guarantee combined itineraries.

A deviation is any change to the group itinerary, including different travel dates, a different airline, or a different departure/arrival airport.

Deviation requests can be submitted directly in the flight registration form. Families must provide specific details, including the desired airport and alternate travel dates. Traveland can only quote a deviation when all required information is provided.

A Traveland team member will contact you within 5–7 business days with a proposed itinerary and price quote. Deviation tickets are issued as individual tickets, and payment is due at the time of ticketing.

Email us at BBYO@traveland.net with your teen’s name, exact travel dates, and departure/arrival airports.

The deviation deadline is listed in your teen’s registration link. If unsure, please email us at BBYO@traveland.net.

Traveland charges a $50 deviation fee, in addition to the standard $250 registration fee and the airline ticket cost for the deviation.

Yes. Traveland works closely with BBYO and must follow BBYO’s official arrival and departure policies.
“[INSERT BBYO ARRIVAL/DEPARTURE POLICY HERE]”

Reply to your deviation quote to return to the group itinerary. If you decline before ticketing, the $50 deviation fee will not apply.

Traveland cannot explore multiple options. We can only provide a quote once exact travel details are submitted.

No. Airline group contracts only allow itinerary changes within a specific modification window.

You may book your own flights; however, Traveland cannot coordinate those with the group, and BBYO cannot guarantee transportation, supervision, or seating.

The fee covers Traveland’s administrative work, airline processing, and the impact on the group contract.

If a teen does not take the outbound flight, the airline will automatically cancel the return. A deviation must be arranged in advance.

No. Once processed and ticketed, all deviation fees are non-refundable.