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Frequently Asked Questions

The smart ones ask when they don’t know, and sometimes, when they do.
Malcolm Forbes

What type of groups I can book with Traveland?

Any 10 passengers with the same interest are considered to be a group.
Traveland handles groups for:

  • Family occasions, tours or cruises.
  • Churches, synagogues and other faith organizations
  • Elementary schools and High schools
  • Colleges, Universities and other educational institute
  • Non-profit organization
  • Many more

How far in advance should I consider booking my group?

You may book your group up to 11 months in advance. However, we have some arrangements with certain airlines that will allow an earlier booking.

How many people consist of a group?

Traveland and most airlines recognized a group as a minimum of 10 passengers, traveling on the same itinerary.

Do all travelers must travel on the same itinerary?

In principle, Yes! However, most airline allow a certain percentage of deviations on either direction. However, deviation must have one common segment with the rest of the group, ans it can be on a one way basis only.

(certain airline restriction apply)

Is the group airfare guaranteed? How about the taxes?

Once confirmed by Traveland and accepted by you, the airfare is guaranteed. However, taxes and airline impose charges are always adjusted at time of final payment and ticketing .

In most cases, Traveland will continue to monitor your group airfare and renegotiate the fare with the airline.

Do we have to pay for luggage on group airfares?

All domestic group fares are subject to luggage fees. However, most international airfares provide for a free checked bag. Traveland will check the airline policy each time a new group airfare is booked and advise you

Can accumulate airline miles while traveling on a group airfare?

Yes, Absolutely

I see lower airfare as individual tickets than the group airfare. Why?

In most cases, booking with Traveland, an individual ticket may be equal or slightly lower than the group airfare

Airline fares are dynamic and calculated based upon inventory of available seats at time of booking. Therefore, to guarantee the airfare, you must pay and ticket instantly.

Group airfare may be higher as they are taking the majority of the lower airfares and resulting in a higher risk for the airlines. A group fare can be secured with a minimal deposit only.

What is the main difference between group airfares and individual airfares

the table below illustrated the basic differences between the airfare

 

FeatureIndividual TicketGroup ticket
Advance BookingUp to 330 days in advanceUp to 330 days in advance
Airfare guaranteeYesYes
Airfare depositNoYes
AirfareSame or lower than group fareSame or higher than ind. fare
PaymentAt time of reservation35-45 days before
Name changesNot allowedAllowed (with a fee)
Number of passengersOne and above10 travelers minimum

Do you offer a Tour Conductor ticket for free?

Most airline do offer an incentive and provide a tour conductor ticket. The ‘free’ ticket is usually subject to all airline-imposed surcharges and taxes. It is provided by the airlines based on travel dates, gateways cities, season and number of travelers.

Calculate your group deadlines:

***These deadlines are approximate only and design to provide illustration of your group life cycle only. The ONLY binding deadlines are detailed on your confirmation invoice.

GROUP LIFE CYCLE

DAYS TO DEPARTURE
ACTIVITY ON YOUR GROUP
330
A GROUP IS BORN
We can book a group up to 330 days in advance
300
COMMITMENT
A commitment for the groupis usually 30 days after booking
200
RENEGOTIATE
We always renegotiate any airline contract as early as200 days before departure
100
LAST DAY TO REDUCE
This will be the last day to cancel or reduce the group without any penalty
50-60
NAMES DUE
Names are due to the Traveland. You will receive the names after for additional correction
40
TICKETING
Final payment and ticketing are due.
0
DEPARTURE
We wish you a safe trip. Our agents monitors your departure and return flights